REPAYMENT OPTIONS:
Our two refund options are as follows:
1. No questions asked
We will refund all season pass purchases for pass holders who request a refund prior to the winter season start date, less an administrative fee of $45 (+GST) per order/purchased pass. Requests submitted after the season start date will not be processed - no exceptions.
The start date of the winter season is announced in advance on our website at www.skibanff.com and on our Banff Sunshine social media sites. You can sign up at www.skibanff.com to receive our Sunshine Village newsletter.
2. Refund Protection Program
$20(+GST) for Child Season Passes
$50(+GST) for Child Adult, Midweek, Senior, Youth, Afternoon and Student Season Passes
$90(+GST) for Family Season Passes
Pass holders of the types listed above may elect, at the time of pass purchase, to purchase a refund protection program. This purchase provides protection for pass holders who are forced to sit out the season due to a job transfer (within the same company) or medical reasons, supported by appropriate documentation. Requests submitted after the pass purchase date will not be processed, no exceptions.
Refunds requested under this refund protection program are calculated by subtracting the value of the ski days at Banff Sunshine Village (days are based on our standard full day rate) from the purchase price, multiplied by the percentage of the season remaining on the date of the refund request.
Date of Refund Request:
OPTION %
Prior to Resort Opening Day: 100%
Prior to December 15th: 80%
Prior to January 20th: 60%
Prior to February 25th: 40%
Prior to April 1: 20%
After April 1 and Closing Day: 0%
Example - Adult season passholder is transferring within Company X to another province. Request made January 15. Pass used 5 times before January 20, purchased for $1500, 2022/2023 ticket window rate $125
$1500 – ($125 x 5) x .6 = $525 refund issued.
Refund Protection Program Terms and Conditions
1. There are NO REFUNDS on Adult, Midweek, Senior, Youth, Child and Afternoon Season Passes unless the Refund Protection Program is purchased at the time of pass purchase.
2. The Refund Protection Program Option is non-refundable.
3. The Refund Protection Program Option is NOT available for purchase on Corporate, Reserved Parking, Super Senior, Spring, Summer, or Tiny Tiger Season Passes.
4. Season Passes are non-transferable, between persons, and seasons.
Any questions on our Pass Refund Options may be directed to media@email.com, or by phone at 403-705-4000.